TERMS & CONDITIONS
TERMS AND CONDITIONS OF SALE
No refunds or returns on tickets purchased.
Stonedeaf Monsters Promotions Ltd reserve the right to amend the line-up without prior notice.
Stonedeaf Monsters Promotions Ltd reserve the right to refuse entry.
CONDITIONS FOR ENTRY TO THE EVENT
- No glass containers will be permitted on site.
- Bag checks will be undertaken by staff on entry
- No professional recording equipment will be allowed without express permission of Stonedeaf Monsters Promotions Ltd. Small personal devices such as cameras (lens not exceeding 13cm in length) and mobile phones are permitted.
- Flags are permitted but flag poles are prohibited.
- Children under 16 are welcome at the event but must be accompanied by an appropriate adult. The adult is responsible for the care of the child. No persons under the age of 16 will be allowed entry without an adult.
- Anything considered an offensive weapon including laser pens will not be permitted on site.
- Please be vigilant in the arena, any suspicious behaviour please report to a member of staff or Security.
- Prescribed Medication is permitted but any person being found in possession of illegal substances will be refused entry or asked to leave the site.
- Please be aware this is a single day event and there are no camping provisions on site. Check out our Accommodation page for options.
PLEASE BE AWARE THAT THESE TERMS AND CONDITION WILL APPLY TO ALL PEOPLE ON SITE AND AS SUCH IT IS THE INDIVIDUAL’S RESPONSIBILITY TO MAKE THEMSELVES AWARE OF THE CONTENT.
EVENT TERMS AND CONDITIONS
“Event” means ROCKIN the BOWL 2019
“Promoter” or “Us” means Stonedeaf Monsters Promotions Ltd
“Terms and Conditions” means these terms and conditions.
“Venue” means Don Valley Bowl, Sheffield, S9 2DF
“Ticket” means any ticket that is valid for admission to the event.
“You” means you as the purchaser or holder of the Ticket and “Your” shall be read accordingly.
These Terms and Conditions should be read in accordance with the terms and conditions of the authorised ticket agent from which you purchased Your Ticket. In the event of any differences between these Terms and Conditions and the terms and conditions of the relevant authorised ticket agent, these Terms and Conditions shall prevail.
All Tickets are sold subject to these Terms and Conditions. Purchase of any Ticket confirms Your acceptance of these Terms and Conditions on Your behalf and on behalf of any person for whom You are purchasing Tickets.
These terms and conditions are subject to change from time to time without notice although we will aim to inform you of any important changes by email.
You must have a valid Ticket, which is not damaged or altered, to be admitted to the Event. You must retain this at all times during the Event.
On receipt of Your Ticket please check it carefully as mistakes cannot be corrected after purchase.
You are solely responsible for the safekeeping of your Ticket. We are not responsible if it is lost, damaged, stolen or destroyed.
Ticket prices and availability are subject to change without notice.
Each Ticket allows the entry of one person to the Event on the day as shown on the Ticket.
Tickets are personal revocable licences and remain the property of the Promoter at all times and subject to these Terms and Conditions. You may not resell or transfer a Ticket for above the face value for any reason whatsoever and if you do so the Ticket will become invalid.
Tickets are sold subject to the Promoter’s right to alter or vary the published Event programme, which may result in changes to the performance lineup, playing times or any other aspect of the Event. The Promoter reserves all rights in this regard.
Tickets are non refundable, non transferable and cannot be exchanged.
Tickets bought from unauthorised agents are not valid and admission will not be granted to the Event with any Ticket bought from unauthorised agents.
The Event is subject to local licenses.
Right of entry is reserved by the Promoter who may refuse you entry and/or eject you from the Event. No unaccompanied children under 18 years old will gain entry.
Your attendance at the Event confirms your consent to use Your actual or simulated likeness in all media including film, photo, audio and audiovisual for any purpose at anytime through the world, the copyright of which is owned by the Promoter.
To the extent permitted by law and with Your consent, personal information provided by You to the Promoter will be used for all purposes reasonably connected with the operations of the Event but will not be sold/given to anybody else.
You agree that the Promoter, its servants or agents will not be liable for any loss, injury or damage to any person (including Yourself) or property however caused (including by the Promoter or its servants or agents): (a) in any circumstances unless due to the negligence of the Promoter, its servants or agents; (b) in circumstances where such loss or damage is not a reasonably foreseeable result of any such breach (save for death or personal injury due to the negligence of the Promoter, its servants or agents); and/or (c) to the extent that any increase in any loss or damage results from the breach by You of any of these Terms and Conditions.
The Promoter will not be liable to You for failure to perform any obligation under these Terms and Conditions to the extent that the failure is caused by Force Majeure, where Force Majeure means any cause beyond the Promoter’s control including, without limitation, insurrection, war, riot, civil disturbances, acts of terrorism, fire, explosion, flood, royal mourning, national mourning, theft of essential equipment, malicious damage, strike, lock out, bad weather, third party injunction, national defence requirements and/or acts or regulations of national or local governments.
You agree that the Promoter shall not be liable to You for any indirect or consequential costs, claims, actual or alleged losses howsoever arising out of or in connection with the Event.
The Promoter will not have any liability to You whatsoever for loss or expenses incurred in connection with the Event or any cancellation of the Event, including, without limitation, costs of any personal travel, accommodation or hospitality arrangements made relating to the Event.
The Promoter shall be entitled to assign all and any of its rights and obligations under these Terms and Conditions, provided that Your rights are not adversely affected.
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court, the invalid or unenforceable provision shall be severed or amended in such a manner as to render the rest of the provision(s) and remainder of these Terms and Conditions valid or enforceable.
If the Promoter delays or fails to enforce any of these Terms and Conditions it shall not mean that the Promoter has waived its right to do so.
Any person, other than the Promoter, who is not a party to these Terms and Conditions shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions.
Nothing in these Terms and Conditions and no action taken by You or the Promoter under these Terms and Conditions shall create, or be deemed to create, a partnership, joint venture or establish a relationship of principal and agent or any other fiduciary relationship between You and the Promoter.
These Terms and Conditions constitute the entire agreement between the parties in connection with the subject matter of these Terms and Conditions and supersede any previous terms and conditions, agreement or arrangement between You and the Promoter relating to the subject matter of these Terms and Conditions.
Nothing in these Terms and Conditions shall purport to exclude liability for fraud or fraudulent misrepresentation.
These Terms and Conditions shall be governed by the laws of England and Wales and the parties agree to submit to the exclusive jurisdiction of the Courts of England and Wales.
For any questions please contact Stonedeaf Monsters Promotions Ltd at email@example.com
When you place an order to purchase tickets(s) from us personally or through the Website, you will be asked to confirm certain information including your name, address, contact telephone number, email address and debit/credit card details. This information is required to contact you and to process the transaction via Paypal and for us to ship you your ticket only.
Your order represents an offer by you to us to purchase a ticket or tickets which shall only be accepted by us and form a binding agreement between us when the later of the below events has occurred: (a) we process your details successfully if you have chosen to pay by Paypal; or (b) if you have requested we issue you with an invoice in respect of such ticket or tickets, when we issue such invoice; or (c) we either send you or inform you of the Transaction ID number which will serve as your order number. Whilst we will take care to ensure that all elements of an order are processed, you should check the order confirmation carefully. Any elements of a ticket on the same order which we have not confirmed with the TID Number; which we do not confirm during the booking process; or in relation to which we do not debit your credit/debit card or are not set out on any invoice issued to you do not form part of our agreement and will not be supplied.
The method of delivery of the ticket(s) may vary, depending upon the location of your delivery address.
If the delivery address provided by you at the time of booking is located IN THE UK we will, within the 14 day period prior to the Event taking place, either: (a) post all or part of the Tickets to the delivery address provided by you at the time of booking;. IMPORTANT: If you have not received your Tickets or an email from us by 48 hours before the Event, please contact us by email on firstname.lastname@example.org
If the delivery address provided by you at the time of booking is located OUTSIDE THE UK, the Tickets will take a little longer to arrive and may incur further costs.
When you receive Tickets please keep them in a safe place. You will be responsible for any loss, theft or damage to your Tickets or Vouchers and no duplicates or replacements will be issued.
No ticket(is) is transferable, returnable (except as set out below), exchangeable or refundable save as set out below.
In exceptional circumstances you may sell your ticket AT FACE VALUE ONLY, but must inform us if you wish to do so prior to selling.
We reserve the right at any time and without prior notice to you to terminate any agreement between us and cancel any bookings where we reasonably suspect them (i) to have been made fraudulently, (ii) to have been purchased for resale or are resold (see 3.8 above) or (iii) where you are otherwise in breach of these Terms and Conditions.
LIMITS AND AVAILABILITY
There is no maximum number of tickets that you are entitled to order for the event.
Tickets are subject to availability at the time we process your order and any applicable offers (including the Price) are subject to change at any time without notice prior to confirmation of your order. You are advised to check all details carefully as, once your purchase has been notified to you, we are not able to exchange or refund your order.
If you are travelling from overseas we advise that you have and maintain adequate travel insurance, since it is not offered by us.
Any Ticket will admit one person only to the event.
Tickets are issued subject to any relevant Event Terms and Conditions as detailed on the Website.
ALTERATION TO ADVERTISED TICKETS
Every reasonable effort will be made to provide these as advertised or confirmed. We do however reserve the right to substitute any element for its suitable equivalent. We also have the right to change the Price at any time before purchase.
EVENT CANCELLATIONS / POSTPONEMENTS
If the Event is cancelled or postponed, we will use our reasonable endeavours to notify you of the cancellation or postponement.
If the Event is rescheduled or postponed, we will where possible use our reasonable endeavours to offer you tickets to the rescheduled Event equivalent to the value of the Ticket. If the Event is cancelled, if we are unable to provide you with tickets to the rescheduled Event or if you are unable to attend the rescheduled Event, you will be entitled to a refund of the face value of the ticket.
LIMITATION OF LIABILITY
We shall not be liable to you for death, personal injury to you or loss or damage caused to your personal property unless it is caused by our deliberate, willful or negligent act or omission or any breach of statutory duty.
We will be responsible for any losses you suffer as a result of a breach by us of these Terms and Conditions where those losses were reasonably foreseeable to both you and us at the date you place your order. We will not be responsible for any business or economic losses (including but not limited to loss of profit, revenue, contracts, anticipated savings or opportunity) or any other indirect loss that is not reasonably foreseeable to both us and you when the order was made.
Except as otherwise set out in these Terms and Conditions and any other applicable terms and conditions and unless caused by an error or fault on our part we will not be liable to you, anyone accompanying you for any unavailability, delay or non-delivery of Tickets, that are beyond our reasonable control.
Our maximum liability to you (or anyone accompanying you or the holder of any ticket purchased by you) under these Terms and Conditions is to refund to you the Price paid by you for the ticket.
Our employees servants or agents accept no liability for any loss or theft of or from any Vehicle or any damage caused to a Vehicle, unless caused by the negligence, willful act or default or breach of statutory duty by us or our employees servants or agents. Cars are parked at the driver/owners own risk.
NON TRANSFERABILITY OF TICKETS
You are entitled to purchase tickets for use only by you and by any person(s) intending to accompany you as your guest, provided that those person(s) do not pay to you more than the Price stated on the ticket. You must ensure that any person(s) accompanying you are aware of these Terms and Conditions.
No Ticket may be transferred for profit or commercial gain, re-sold, exchanged or given to a third party, offered as an incentive, giveaway or a prize in a competition not run by us, or otherwise disposed of. Any attempt to do so will result in the ticket being withdrawn and at our option any Ticket becoming void.
If any Ticket is so transferred by anyone other than us or our authorised agent, the holder of such Ticket may be refused entry to, or be ejected from the Venue and the holder of such Tickets will be required to deliver up the Ticket on demand. In those circumstances, we reserve the right not to fulfil any other contract.
ALTERATION AND SEVERABILITY
If any of these Terms and Conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed deleted provided that: the deletion of that term will not affect the validity and enforceability of any remaining condition(s); if the commercial purpose of these terms is materially affected, we and you will agree alternative terms and conditions without such invalid and or void conditions.
No variation to these Terms and Conditions or any agreement between us which you make or purport to make will be valid and effective unless it has been acknowledged and agreed in writing by us.
If you breach these Terms and Conditions and we take no immediate action, we will still be entitled to assert our rights in relation to any such breach and to in relation to any further breach of these Terms and Conditions.
CONTRACTS (RIGHTS OF THIRD PARTIES) ACT 1999
The provisions of the Contracts (Rights of Third Parties) Act 1999 are excluded from this Agreement and to this end you acknowledge that these Terms and Conditions do not give any third party the right to enforce any of the terms against us.
We do not control external websites and we can therefore not be held responsible for their content.
GOVERNING LAW AND JURISDICTION
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the exclusive jurisdiction of the English Courts, save in relation to enforcement of any judgement, in which case such jurisdiction shall be non-exclusive.
Lost Property Procedure
All attendees will be able to find a copy of our Lost Property policy on our website. This Policy has been prepared to provide standard guidance on the procedures to manage and control lost property and sets out clear guidance on how lost property should be dealt with.
All lost property found on site by members of or the public should be taken to the Welfare point and handed to the staff on duty. The items found are then to be entered in the Lost Property Book and the property placed in a holding area with a note giving a brief description and the date handed in. Where possible, every effort should be made to find the owner.
Property can be returned to its owner if the Staff on duty in the welfare point is satisfied that they are the rightful owner. If there is any doubt, the Security Manager should be called upon to make a decision. A full description of the item(s) should be obtained, details of where and when the item was lost and distinguishing marks to support proof of ownership. For record purposes it is important that the rightful owner signs, prints and dates the Lost Property Book when collecting the property.
Any lost property may be disposed of after 28 days. The Security Manager will go through all the property and items to be disposed of will be signed and dated in the Lost Property Book against the appropriate entry. Items will be thrown away or if of some value, taken to a local Charity shop. If there are bank cards, cheque books etc., they will be returned to the bank with a covering letter. Unclaimed cash will be handed to a local charity.